Upon PO and/or payment receipt, in-stock products typically ship the following business day, given the PO and/or payment is received by 3pm CST. MSE Audio outbound packages are shipped domestically through UPS or FedEx. Larger orders are often shipped via pallet freight, providing customers with deeper shipping discounts, and the products with a safer voyage.
Orders leaving the US will typically ship within two business days of PO receipt and/or payment. MSE Audio partners with several forwarders.
Shipping Department Hours
The MSE Audio shipping facility is located next to the headquarters office and production facility in Lenexa, KS.
Regular business hours are from 8AM-5PM CST. The shipping department is closed all weekends and on select holidays.
Customers will receive immediate notification of any shipping delay incurred at the MSE Audio facility. Transit times and rates vary based on carrier. We will ship orders on customer's FedEx or UPS accounts upon request.
Please make sure a consignee is available to receive your shipment. MSE Audio will not be responsible for any costs due to returned shipments.